Privacy Policy
Last updated: February 2026
VinIQ ("we", "our", or "us") respects your privacy. This policy explains how we collect, use, and protect your information when you use our vehicle history report service.
1. Information We Collect
Information you provide:
- Email address (required for purchase and report delivery)
- VIN or license plate numbers you search
- Payment information (processed securely by Stripe - we do not store card details)
Information collected automatically:
- Device and browser information
- IP address (stored in hashed form only)
- Usage data (pages visited, features used)
2. How We Use Your Information
We use your information to:
- Process your payment and deliver your report
- Allow you to retrieve your purchased reports
- Improve our service and user experience
- Prevent fraud and abuse
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share information with:
- Stripe: For payment processing
- Data providers: To retrieve vehicle history (VIN only, not your personal data)
- Legal authorities: When required by law
4. Data Retention
We retain your purchase records and reports to allow you to access them later. You may request deletion of your data by contacting us.
5. Cookies and Tracking
We use cookies and similar technologies for:
- Essential site functionality
- Analytics to improve our service
- Advertising measurement (Meta Pixel)
You can control cookies through your browser settings.
6. Security
We implement industry-standard security measures including:
- 256-bit SSL encryption for all data transmission
- Secure payment processing through Stripe
- Hashed storage of sensitive identifiers
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
To exercise these rights, contact us at support@viniq.com.
8. California Residents (CCPA)
California residents have additional rights under the CCPA. We do not sell personal information as defined by the CCPA.
9. Children's Privacy
Our service is not intended for children under 18. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes by posting a notice on our website.
11. Contact Us
For privacy-related questions or requests, contact us at support@viniq.com.